Southport, CT – Boat Fix, a recreational boating telematics company that provides customized solutions for the boating industry through a combination of remote monitoring, GPS tracking and sophisticated geofencing, uniquely backed by 24/7 live customer support, announced in anticipation of next week’s The Docks Expo held in Nashville Tennessee, the launch of MARINA OPERATORS 24/7, a brand-new program focused on providing support to marinas.
MARINA OPERATORS 24/7 will allow marina owners and operators to upgrade their services by providing their slip-holders with the around-the-clock protections and perks of Boat Fix’s services while boosting their own revenue streams with standout 24/7 customer service.
While Boat Fix does the heavy lifting and manages all administration and the MARINA OPERATORS 24/7 program details, marinas will have the option to enroll in the new suite of services on a per-boat basis. Marina owners can then package the Boat Fix customer experience to their slip-holders on their own terms.
“The comprehensive range of MARINA OPERATORS 24/7 services protects both the slip holder and the marina operator with a safer, more secure and stress-free boating experience,” said Alastair Crawford, Founder, Boat Fix. “This level of around-the-clock customer service is a major differentiator in the marina industry.”
Enrolled slip-holders will have access to Boat Fix’s premium services, such as the Boat Fix App, which includes 24/7 customer support from the Connecticut-based Command & Control Center, a mechanical helpline, mechanical video chat, alarm monitoring and much more.
Marina operators will enjoy 24/7 business support along with the benefits of Boat Fix’s advanced technology and services, such as revolutionized security that includes round-the-clock support for security staff, enhanced monitoring and protection against theft and unauthorized use, and fast alerts in the event of an emergency or after-hours use. Boat Fix’s 24/7 monitoring also includes alerts related to boat health, including high or low battery voltage and high-water alarms.
Dock staff can also take advantage of Boat Fix’s 24/7 mechanical help line, while marina management can monitor habits and traffic patterns of their slip-holders and visitor slips to gather real-time critical data and metrics on boater usage.
For more details on this program from Boat Fix, including pricing, visit www.boatfix.com or booth 839 at The Docks Expo.
About Boat Fix
Boat Fix is a leading telematics service for boat owners that ensures a stress-free boating experience, including pro-active technical assistance, straightforward vessel management, and security. Founded in 2015 and headquartered in Connecticut, Boat Fix has the industry’s only 24/7 service centers in the U.S. and Europe. Using the latest in IoT software, Boat Fix’s team continues to develop the best technology to provide unrivaled customer service.