Southport, CT – Boat Fix, a recreational boating telematics company that provides customized solutions for the boating industry through a combination of remote monitoring, GPS tracking and sophisticated geofencing, uniquely backed by 24/7 live customer support, announced today a partnership with TowBoatUS and insurance brokers Marshall + Sterling.
From January 1st, 2024, TowBoatUS towboat operators will now be able to receive a refund on their insurance policy if their vessels are fitted with an activated Boat Fix device. The program is administered solely through brokers Marshall + Sterling Insurance and the refund will cover the cost of the 12 months Boat Fix remote monitoring and tracking service.
“Boat Fix provides the most cost-effective risk management system that will protect TowBoatUS towboat operators while simultaneously reducing premiums. It’s a win – win all around,” said Captain Paul Kesick of Marshall + Sterling Insurance. “For example, one of our major claims is tow boats sinking at the dock. With the Boat Fix remote monitoring service, backed by its 24/7 Command & Control Center, this type of risk is now preventable, reducing the risk for operators.”
Boat Fix provides the ultimate in fleet management within the boating industry, including sophisticated levels of geo fencing, live GPS tracking and playback on NOAA charts together with monthly usage data reports.
“A customer complained that my captain had towed him extra miles unnecessarily and refused to pay the excess over the three-thousand-dollar limit,” said Kyle Potts, TowBoatUS Owner Operator. “The Boat Fix GPS tracking playback settled the dispute immediately. The Boat Fix service more than paid for itself in one incident.”
“Now the TowBoatUS towboat operator has complete control over their fleet, both on their phone or their desktop, backed by our 24/7 business support,” said Boat Fix Founder, Alastair Crawford. “This is an extension of our highly popular boat club and boat rental fleet management program, and there is a reason why that has a 95% renewal rate.”
Boat Fix, staffed around the clock after hours, nights, weekends, and holidays, is the only marine telematics company in the industry offering a 24/7/365 Command & Control Center. Leveraging the latest in artificial intelligence, the Boat Fix team can communicate with boaters in real time, via the Boat Fix Pro app, through voice, text, email, or two-way video chat to answer questions and diagnose issues on the water. The 24/7 mechanical helpline, staffed with industry professionals, ensures boaters have immediate technical assistance over the phone for engine or other breakdown issues on the water. The 24/7 Boat Fix Command & Control Center also monitors unauthorized use and boat-theft prevention with direct lines to law enforcement.
For more details on this program from Boat Fix, including pricing, visit www.boatfix.com.
About Boat Fix
Boat Fix is a leading telematics service for boat owners that ensures a stress-free boating experience, including pro-active technical assistance, straightforward vessel management, and security. Founded in 2015 and headquartered in Connecticut, Boat Fix has the industry’s only 24/7 service centers in the U.S. and Europe. Using the latest in IoT software, Boat Fix’s team continues to develop the best technology to provide unrivaled customer service.