Godfrey Marine Dealers Awarded NMMA 2022 Marine Industry CSI Award

Elkhart, Ind. – Godfrey Marine, manufacturer of premium family Godfrey pontoon boats and Hurricane deck boats, legendary innovator in versatile deck boat designs, announced today its boat dealer recipients of the National Marine Manufacturers Association (NMMA) 2022 Marine Industry Customer Satisfaction Index (CSI) Awards. There were 108 Godfrey dealers and 53 Hurricane dealers recognized this year.

The NMMA collects dealer satisfaction data through the Marine Industry CSI program and uses it to recognize boat dealers who actively measure customer satisfaction and pursue continuous improvements to better serve their customers.

“The industry welcomed a significant number of new boaters in 2022, and these dealers greeted them through an exceptional sale experience, while helping to retain existing boaters by delivering an extraordinary level of ongoing service,” said Robert Newsome, senior vice president of operations for NMMA. “Congratulations to the 2022 CSI Award boat dealer recipients for creating an outstanding purchase and ownership journey that nurtures a life-long passion for boating.”

“We thank the NMMA for recognizing the consistent positive experiences that our customers receive from our dealer network,” said Jeff Toumey, Senior Manager Customer Experience, Godfrey Marine. “Our dealers and distributors and the work that they do to satisfy our customers is essential to our continued success. We look forward to even more improvement in the future, and the continued growth of our sales and service teams.”

The 2022 CSI Award dealer recipients achieved an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year. Data is collected as part of a survey of customers who purchased a new boat between January 1, 2022 and December 31, 2022. For this reporting period, the program surveyed more than 175,000 customers.

The complete list of boat dealers honored with 2022 CSI Awards for their efforts to increase customer satisfaction levels in the boating industry are listed at www.boatsatisfaction.com.

Godfrey dealers recognized include:

Hurricane dealers recognized include:

Godfrey Marine, a division of Polaris Industries, designs, engineers, manufactures and markets a full offering of pontoon, deck and sport boats. Its industry-leading brands, Godfrey pontoons and Hurricane deck boats, are renowned for their quality and innovation throughout the U.S., Canada and the Caribbean. Both brands were instrumental in the creation of their respective market; Godfrey was notable in inventing the pontoon segment and Hurricane leads the deck boat market, which it also invented. Together, these brands are focused on the manufacturing of boats that offer the best time on the water and are fun for the whole family.
For more information on Godfrey, please visit www.godfreypontoonboats.com. For more information on Hurricane, please visit www.hurricaneboats.com.